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March 2010
Celerity/Mykrolis Devices (Last time to buy from Brooks Instrument) Nov 2009
Brooks will continue to accept orders for legacy products until March 31, 2010. Final shipment of these products will be within 3 months of this last time buy date.
The MFC product family contains Unit, Tylan, Mykrolis, and Celerity metal sealed and elastomeric devices.
Coastal Instruments will continue to support these devices indefinitely
We have built a large inventory of both spare parts and finished goods to support these products indefinitely. Coastal Instruments supports nearly all current and legacy design Mass Flow Controllers (MFCs),
Mass Flow Meters (MFMs), Capacitance Manometers (CDGs), Pressure Controllers, and Rotameters.
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June 22, 2009
BROOKS INSTRUMENTS ACQUIRES CELERITY FLOW AND PRESSURE INSTRUMENTS
Further flow and pressure instruments obsolescence can be expected
When competing companies merge, typically they end up with redundant product lines. In almost every case, certain product lines face obsolescence. In the case of Brooks Instrument and Celerity’s (Unit Instruments, Tylan, Millipore and Mykrolis) product lines, we anticipate many non-Brooks as well as some Brooks products may need to be eliminated to optimize the profitability of the new company.
Obsoleting Mass Flow Controllers (MFC’s), Mass Flow Meters (MFM’s), Pressure Controllers (PC’s) and Capacitance Manometers (CDG’s) can be devastating for both OEM’s and End-Users. Customers have invested millions in their operations in the development of systems and processes including these devices, which involves years of design, testing, qualification, training, system reconfiguration, process development, system warranty, spares and support over many years. The only thing worse than product obsolescence, is when adequate notice is not given.
THE SOLUTION
Coastal Instruments will continue to support these devices indefinitely
As an independent Flow & Pressure Instrument company, we have recognized the need to continue to provide support for the legacy and obsolete products.
While MFC manufacturers merge and obsolete these devices, large equipment makers and end-users must deal with the nightmare of sourcing new or replacement devices and
the continuing need to provide service for the installed base.
We recognize the crippling expenses involved in product obsolescence replacement products. This is a customers worst nightmare. That is where we come in.
We have built a large inventory of both spare parts and finished goods to support these products for years into the future. This means we will support these devices with the intention
of assisting customers to avoid or at least delay the arduous task and expense of designing in a replacement device or even considering a complete product redesign. If you need
to replace an obsolete MFC, or if you need MFC service, we offer both solutions.
Please read our information regarding Obsolete Mass Flow Controller Support.
Coastal Instruments supports nearly all current and legacy design Mass Flow Controllers (MFCs), Mass Flow Meters (MFMs), Capacitance Manometers (CDGs), Pressure Controllers, and Rotameters.
For more information, please contact Bob Murphy at (480) 766-6640 or bmurphy@mfchelp.com
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April 14, 2009
OBSOLETE MASS FLOW CONTROLLER SUPPORT
As an independent MFC service provider, Coastal Instruments recognizes the tremendous value of supporting legacy or obsolescent products. While MFC manufacturers obsolete these devices, large equipment makers and end-users must deal with the nightmare of sourcing new or replacement devices. This task includes expensive testing and rigorous evaluations, not to mention overwhelming fab expenses due to machine-down time, wafer scrap, and system recertification. The time and expense of replacement devices can be devastating. That is where we come in.
As technology and economics dictate design obsolescence, we anticipate and build inventory to support these products for years into the future. Currently we anticipate Celerity and HoribaStec to begin obsolescence of very popular devices that are still in current demand, so we have intentionally begun to increase our inventory to support these legacy products.
This means we will support these devices with the intention of assisting our customers to avoid or at least delay the arduous task and expense of designing in a replacement device or even considering a complete product redesign. If you need to replace an MFC with an exact model, or if you need MFC service, we offer both solutions.
(more information)
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December 2, 2008
Coastal Instruments Adds Brooks Instruments SLA Digital Support
Coastal Instruments announces the capability of servicing the Brooks Instruments SLA Digital Devices which include the following models:
- SLA 4800 series, SLA 4850, SLA 4860
- SLA 5800 series, SLA 5850, SLA 5851, SLA 5853, SLA 5860, SLA 5861, SLA 5863
- SLA 6800 series, SLA 6820D, 6840D, 6850D, 6860D
- SLA 7800 series, SLA 7850, SLA 7860
- SLA 7900 series, SLA 7950, SLA 7960
We have many of these models available in our inventory that can be shipped to you for immediate delivery.
All work performed by Coastal Instruments is covered by our Unconditional Customer Satisfaction Warranty.
Call 1-800-MFC-HELP (1-800-632-4357) for more information.
April 24, 2008
COASTAL INSTRUMENTS CALIFORNIA CONSOLIDATION
Challenging economic conditions and the uncertain business landscape has caused us to make proactive changes to our service center operations.
As a result, we have decided to close our Sunnyvale service center effective May 15, 2008. Customers in the Silicon Valley
region will now be supported by our Arizona service center. All other Coastal Instruments service locations will continue operating as usual.
If you are currently utilizing our Sunnyvale service center, our Arizona service center will be your regional service center unless instructed otherwise.
All Coastal service centers operate identical practices, processes, policies and the people in place will continue to deliver first-class service to our customers.
The majority of our Silicon Valley customers have been notified and we expect the transition to be seamless.
Here is the contact information for our Arizona service center:
August 1, 2007
Coastal Instruments adds DEVICE-NET support
In order to support advancing technology and our growing customer base, Coastal Instruments has recently added DEVICE-NET mfc support for both service and sales.
We intend to offer our usual high quality service and quick turn-around on DEVICE-NET mfcs as well as maintaining a large inventory of refurbished devices,
which can be setup to customer specifications and shipped within 24 hours if necessary.
All work performed by Coastal Instruments is covered by our Unconditional Customer Satisfaction Warranty.
November 28, 2006
Coastal Instruments Receives Third ISO/IEC-17025 Accreditation
Coastal Instruments' North Carolina Laboratory passed its third A2LA audit in as many years. With this audit and re-certification, Coastal is now on a two-year audit cycle. The audit includes a thorough inspection of our facility, processes, documentation and systems.
Our certificate and scope of accreditation may be viewed at: www.a2la.org/scopepdf/2235-01.pdf
October 5, 2005
Coastal Announces the Establishment of a Service Facility in China
In order to better serve our growing customer base in the Far East, Coastal Instruments has established a new service facility in the People's Republic of China. The facility outfitting has begun; equipment and inventory will begin to arrive in Mid October with full service operations scheduled for late first quarter, 2006. We intend to offer our usual high quality service and quick turn-around on a broad range of devices as well as maintaining a large inventory of refurbished devices which can be setup to customer specifications and shipped within 24 hours if necessary. All work performed by Coastal is covered by our unconditional customer satisfaction warranty.
Our contact information for this new shop is:
Coastal Instruments (Dandong) Company, Ltd.
No.7 Industrial Compound, Tongxing Zheng'an District
Dandong, Liaoning, P.R. China 118011
General Manager: Roy Browning, email: royb@mfchelp
Vice-General Manager: Sun (Sunny) Hua, email: sunny@mfchelp.com
Phone: 086+415-613-2608 Fax: 086+415-613-2798
China Mobile: 086+130-5033-6757 USA
May 23, 2005
Bob Murphy Joins Coastal Instruments as National Sales Manager
Coastal Instruments welcomes Bob Murphy as our National Sales Manager effective May 23, 2005. Bob brings over 15 years of mass flow controller service, sales and application experience from his past employment by Horiba-STEC, Aera and Unit Instruments. His broad knowledge of mass flow controllers and focus on customer service will allow Coastal to take full advantage of the 5 service facilities strategically located across the US and to establish additional service centers in the SE Asia market.
Bob will continue to reside in the Phoenix, AZ area and will work out of Coastal's Gilbert, AZ office. He can be contacted at 480-545-4174 (office) or 480-766-6640 (cell).
October 7, 2004
Coastal Instruments Receives ISO/IEC-17025 Accreditation
It has taken well over a year of effort that has finally paid off. Coastal Instruments' North Carolina Laboratory was host to the A2LA audit during the week of July 26, 2004. A thorough inspection of our facility, processes, documentation and systems resulted in several minor deficiencies being noted which were promptly resolved and answered. After the final package was sent to the accreditation council for vote, we received notice on October 7, 2004 that accreditation status had been granted. Coastal Instruments is pleased that we can now offer this additional service to our customers requiring accredited calibrations. Our certificate and scope of accreditation may be viewed at: www.a2la.org/scopepdf/2235-01.pdf
News Archive
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